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IT - Aligned and Delivered

"To help our clients achieve their business objectives by providing the best possible service in delivery of Information Technology solutions"

IT as a Service – localising the global trend from less than £39 per month.

With an Eclipse “IT as a Service” solution your business can take advantage of low/no Capex IT delivery for your staff, the operational costs of which are tied directly to the amount of people accessing your systems.

Using a combination of on-site, hosted and virtualised approaches for server management and support plus both Software as a Service (SaaS) and distributed application services, Eclipse backs this up with full network monitoring, desktop client delivery, local support and asset management and resourcing services. Each solution draws from our standard components of service and delivers a tailored solution for your business.

Delivering from the UK and with UK and European resources at competitive global pricing, Eclipse will help you build the business case and see if a service based approach to IT will work for you, financially and operationally. Moving from a traditional IT model to a service based one is often based on financial and technical turning. Eclipse will work with you to formulate a plan with long-term benefits.

Business benefits include:

  • From less than £39 per month per person all your office computing needs can be delivered directly to your desktop
  • New offices and users set up or removed on a same day basis
  • You never pay per month more than the number of people accessing your systems
  • All Microsoft Windows, Exchange and Office software delivered (and no licences to pay)
  • Access from anywhere you can get an internet connection direct to your own desktop
  • No Servers or backups to worry about
  • Reduced utility charges
  • Lower costs for replacement PCs as and when you need them
  • UK Based Support Desk included for your staff
  • Tailored resourcing to support your on-site and project needs
  • Your business specific applications can usually be catered for within the same Managed Desktop Service
  • Clear service levels, resilient systems and easy access
  • Business Continuity peace of mind
  • Extended service hours, holiday and sickness cover

Click here for how our proposals and solutions focus on improving your overall business performance.


Client Testimonials

Reference

Article reference and Synopsis (below) http://www.outsourcing-infrastructure.com/upcoming.html

• ITIL and ISO 20000 are driving the outsourcing industry to begin to approach infrastructure from a stronger process orientation. This will result in consistent definitions and clarity around the inputs and outputs to a process, enabling service providers with more agility for plug-and-play services, lower risk, more consistent service, and enhanced capability for innovation. It will also enable buyers to quickly and easily change providers.

• Look for infrastructure process reengineering and development of management tools over the next few years (much like business process reengineering 20 years ago) in an effort to deliver optimized performance.

• As infrastructure management becomes more process centric, price models will move from a per-seat to a per-service price.

• Infrastructure-as-a-service (IaaS) is a reality today, although it's still in the early adopter phase. Look for more providers to develop on-demand offerings for IaaS.

• Self-service remains the most difficult aspect of infrastructure management because it requires changing end-user behavior. Some providers are investing in avatars to help drive adoption of self-service.