Who are we?

 

Eclipse are a leading eCommerce Solutions Provider. We offer development, operational support, hosting and consultancy services to a wide variety of B2C and B2B customers.

What we do

 

Meet and exceed our customers’ expectations. That’s our aim for our business, and yours. Our Managed Services offers a complete solution for your eCommerce needs giving you reassurance that your online presence is always open for business. We work with clients to understand their specific needs and create specific solutions. It’s all about a personalised approach that works for you.

 

Protect and develop your business with 24/7 support, constant monitoring and a dedicated, experienced account management team. Enjoy the reassurance that whether it is a peak period of traffic or business as usual your eCommerce site is ready to maximise returns.

Do you want to achieve even better sales results? Improve your customer service? Be confident about payment security?
Our flexible Managed Services can help:
Customer Engagement

Let us help you better understand your business process to optimise basket size, reduce basket abandonment and ensure customers have the best experience.

eCommerce Operations

Our teams are dedicated to you and you alone. Available 24/7, 365 days a year they will work with you to resolve any issues and ensure you don’t lose a moment’s trading time.

Hosting

Much more than making your website available at all times (important though that is), our hosting option is about reliability and performance and getting every last ounce of performance from your hybris platform.

Development

We can help you keep your eCommerce platform relevant and current without disrupting consumer experience, whether you need ongoing developments to ensure continuous performance improvement or a new project.

“Whether it is hosting, support, development or business process, we make your website our responsibility.”

Some of our clients include

Joules Clothing

Early adopter of hybris who have grown with Eclipse to support 1,500 orders per hour

Evans Cycles

Replatformed to hybris with Eclipse as a platform for growth and reliability

Saint Gobain

Launching a new UK brand with capacity to grow

SIG

Building an enterprise class commerce platform to sell over 100,000 products

Imperial Commercials

Independent Commercial Vehicle Dealer Group utilising Eclipse’s IT heritage to host and support their IT infrastructure